AI Cloud Infrastructure: Hard-Won Lessons from CPG Trade Promotion
Three years ago, our category management team faced a crisis that would fundamentally reshape how we approached technology infrastructure. We had just completed our most ambitious promotional calendar yet—coordinating trade promotions across 47 retail partners, optimizing shelf space allocation for 230 SKUs, and managing markdown strategies that touched every major channel. The systems buckled under the computational load. Our on-premise servers couldn't handle the real-time demand forecasting models we needed, and our promotional performance analysis reports arrived three days late, rendering them useless for in-flight optimization. That failure taught us our first lesson: in modern CPG operations, infrastructure isn't just a back-office concern—it's the foundation of competitive advantage. The journey that followed transformed not just our technology stack but our entire approach to trade promotion planning and execution. Implementing AI Cloud Infrastructure wasn't s...